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Is it possible to do the tour with a child?

Yes, as long as they are in your care

How old are infants (in arms) children and adults?

Infants from 0 - 3 years, children 4-11 years, adults from 12 onwards. It is worth mentioning that we rely on the height of infants, children and adults to define them.

Are the tours for all public?

Yes, as long as you have the physical condition to perform the activities mentioned in each tour.

Do you have insurance?

Yes, from the moment you board our units until the moment we return to the starting poin

What type of footwear and clothing do you recommend?

Comfortable footwear that can get wet and cool clothes that cover the sun

What to do if I lose the excursion transport?

Immediately contact our office at the logistics department (+52-984-105-2092)

What tolerance time does transportation expect?

5 minutes of the stipulated time in your pick up

Where do I contact if I have a doubt about the pick up meeting point?

To our office to the logistics area (+52-984-105-2092)

Can tours be canceled due to bad weather? What happens if it is canceled?

Yes, it may be possible to cancel due to climatic reasons, you are informed in advance or in the pick-up time, if this is the case you can re-enlarge the excursion.

What form of payment do you have?

On the web site accept PayPal, i

Is it necessary to bring my printed coupon?

It is very important to present your coupon either printed or digital

Where and to whom did you deliver the coupon?

At the time of pick up our staff can already be the guide or the driver

Can I take my photographic equipment?

We do not recommend, because it can be damaged along the activities

Can I get to the place of check-in in Tulum on my own?

Yes, contact us to know the place and time.

Is it possible to do the tour with my pet?

It is not allowed, because the places that we visit have rules about protection of flora and fauna.

Is there telephone signal in the area where the tour is operated?

There is no signal on the Sian Kaàn tour but in Bacalar and Chichenitza yes.

Why live the adventure with us?


When you take the excursions with Price Riviera Tours is important that you know that all the tours offered on our website are operated by us and not by third parties. Which means that from the moment you approach our units you are safe. We have our own fleet, offices in Playa del Carmen and Tulum. As also all personnel involved are directly or indirectly under the orders of the company. All this to give you a quality service.